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Regardless of Singapore’s victory over Malaysia within the Soccer Affiliation of Singapore (FAS) Tri-Nations Sequence 2022 on Mar. 26, many native soccer followers had a moderately unlucky begin to their night.
Error in ticketing system
At round 7:45pm, quarter-hour earlier than the sport, many soccer followers queuing to enter the Nationwide Stadium had been unable to obtain their e-tickets as there was an error within the SISTIC ticketing system.
Picture courtesy of Mothership reader.
A Mothership reader was one of many victims of the technical glitch.
Most individuals gathered on the customer support centre
The reader shared pictures and movies of the state of affairs outdoors the stadium at round 7:50pm, explaining that a lot of the followers had gathered round Gate 6, the place the customer support centre was positioned.
Picture courtesy of Mothership reader.
Picture courtesy of Mothership reader.
Picture courtesy of Mothership reader.
Nonetheless caught outdoors when the sport began
The followers had been nonetheless caught outdoors the stadium when the match kicked off, inflicting a quantity followers to start out shouting in anger.
Listed here are some movies the reader shared with us.
Some additionally took to Instagram and Twitter to vent their frustrations.
bro wtf sistic down
— em (@mrhhsni) March 26, 2022
WTF SISTIC DO YOUR JOB PROPERLY LA
— fice (@nurhan_akid) March 26, 2022
Happily, 5 minutes after kick-off, the followers had been allowed into the stadium and the state of affairs got here beneath management.
Gif courtesy of Mothership reader.
Gif courtesy of Mothership reader.
FAS apologises for “unlucky incident”
At round 8:24pm, because the match was nonetheless ongoing, FAS launched an announcement to say that it was conscious of the “main malfunction” with the SISTIC ticketing system.
“We apologise for this unlucky incident and are working exhausting to rectify the state of affairs as quickly as doable with SISTIC and Sports activities Hub,” it added.
FAS defined that the followers who had been caught outdoors had been in a position to lastly enter the stadium by exhibiting proof of buy through electronic mail or printout.
❗️Followers who’re presently queuing as much as enter the stadium could achieve this by exhibiting the proof of buy through electronic mail or printout and you’ll be granted entry.
— FAS (@FASingapore) March 26, 2022
In July final 12 months, technical difficulties from SISTIC additionally led to hordes of offended followers, as they had been left unable to attend JJ Lin’s digital live performance.
SISTIC later mentioned that these affected by the streaming difficulty can be provided a full refund, adopted by a rewatch on a later date.
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