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MUSCAT: Premium Motors, official supplier for the German automotive manufacturers Audi and Volkswagen in Oman, hosted a technical coaching digital and on-site workshop for technicians and group leaders from each Audi and Volkswagen.
The ‘technical service handbook’ themed workshop coated matters reminiscent of repair it proper the primary time, increase effectivity, most cost-effective technique of restore, enhance buyer satisfaction and meet the requirements. The workshop centered on how technicians ought to assume and apprised them on systematic fault-finding approach.
Christian Nehme, Normal Supervisor of Premium Motors, mentioned, “We delight ourselves on proficient and pushed professionals from all walks of life. The automotive {industry} is consistently in a state of change. It is rather vital to us that each one of our technicians are updated in each space of a car. Through the coaching workshop industry-trained instructors mixed idea and hands-on studying alternatives to assist members acquire a powerful basis in automotive car upkeep, prognosis, repairs, producers’ specs, customer support and communications.”
Every candidate acquired a “go to” doc to confer with sooner or later if they should evaluation the required process. This was an inside on-site coaching for a particular matter the place evaluations had been based mostly purely on interplay and dialogue.
Premium Motors, boasts 10,000 sq. meters space comprised of a bespoke showroom and premium service and spare components facility. Unfold throughout three flooring and designed in accordance with world requirements and company id, the showroom is positioned at Alfardan Heights at Ghala.
Targeted on offering a compressive buyer journey; from gross sales, used automotive to after-sale providers, the Premium Motors facility offers prospects with a seamless and distinctive expertise all through. The premise has been configured and modernised to create a cushty, spacious and funky atmosphere for patrons to browse each the manufacturers’ top-notch line-up.
The general enterprise of the supplier for each Audi and Volkswagen manufacturers is to promote and repair autos and to most significantly present an impressive expertise for patrons. Above all, it’s dedicated to making sure enhancing buyer satisfaction in all spheres of its actions particularly gross sales, service, and spare components.
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