Meet THE Group, Jordan’s retail pioneer

It was in 2003 that the primary Cozmo grocery store opened its doorways in Amman, Jordan, and marked the start of THE Group. Pushed by its “prospects come first” mentality, Cozmo ensures to supply its prospects a diversified and curated buying expertise, throughout which they supply the best collection of produce and a variety of native and imported manufacturers.

However Cozmo isn’t just a high-quality grocery store pioneer, as a result of it additionally focuses on serving its prospects on each entrance. The truth is, The Group launched the very first main on-line grocery retailer within the Kingdom, the place Cozmo prospects can order on-line and have their groceries delivered proper to their doorstep. With this modern and transformative journey of on-line retail buying, Cozmo prospects obtain the identical nice high quality and freshness with the added comfort of hassle-free supply.

THE Group’s drive to enhance, develop and supply excellence to its prospects meant that Cozmo was solely the start of their success journey. Following Cozmo’s undebatable success, THE Group grew its operations to incorporate Cozmo Residence, THE Division Retailer, Readers Bookshop, and Hamleys toy store. The acquisition of UK-based franchise Hamleys, the world’s largest toy store, throughout the Levant space together with Egypt, Lebanon, Syria, Iraq, Palestine, and Jordan, marked the transition of THE Group to a regional franchiser.

And with that THE Group secured its place as a retail chief that aspires to cater to all its prospects’ wants.

When the pandemic first hit in 2020, it nearly felt just like the world stopped shifting. Governments and international locations throughout the globe have been confronted with unprecedented challenges that examined everybody’s limits. However it’s throughout disaster that one’s true mettle involves life.

Because the pandemic left the world rallying to outlive, THE Group confirmed unwavering resilience in opposition to the face of uncertainty and adversities. Being pushed to the bounds proved to have its personal silver lining because the retail chief confirmed the world its sturdy religion within the energy of its neighborhood, resilience, and talent to continue to grow via difficulties.

As an alternative of preventing again, it centered on the issues it could management and was in a position to act in an agile and answer centered method to raised help its workforce, companions, and prospects. Not solely did THE Group enact strict security measures of their shops and services, but it surely additionally grew to become a lifeline for its prospects throughout lockdowns and curfews. Cozmo’s on-line companies grew to become the go-to methodology to buy prime quality merchandise in an environment friendly and well timed method.

On the core of THE Group lies the assumption that we’re all accountable financial residents of the world, and that it’s our obligation to guard our planet. The corporate sees its enterprise as a imply to impact constructive change in addition to construct a safer, extra sustainable firm and planet. Thus, sustainability and good governance are mirrored in day-to-day enterprise and echoed in partnerships that uphold the identical ethos.

Over time, it has launched quite a few packages and initiatives to fight its carbon footprint, advocate for the significance of recycling and promote charitable work. In 2003, the corporate launched a small initiative to advertise recycling in the neighborhood. Virtually 20 years later, what began as a small initiative with solely three recycling bins developed right into a fully-fledged recycling centre.

As well as, the main retailer has additionally labored on utilising energy-saving LED expertise and biodegradable baggage of their shops, in addition to establishing eco-friendly practices within the office.

THE Group is adamant in its dedication to cut back its impression on the surroundings, and as outcome has constructed its personal renewable power station, which is now working and driving the corporate’s greatest impression but on its carbon footprint.

The one identified fixed in our world is change, and due to this fact, THE Group is dedicated to proactively present its buyer and companions with modern and futuristic options to fulfill their each want. With its deeply rooted values of integrity, high quality, excellence, ardour, empathy and loyalty, it aspires to depart a constructive impression on the neighborhood it serves, forge helpful partnerships world wide, and create a rewarding and joyful buying expertise for all.

The way forward for retail may be simply across the nook, and THE Group ensures to proceed its mission of adopting and driving the change in the direction of reworking the retail trade.

Nonetheless, irrespective of the place the world is heading, one factor will stay intact, and that’s, THE Group will all the time be a proudly Jordanian firm.