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Consuming a 4Fingers’ Jawbreaker burger would possibly provide you with a nasty shock.
In two separate incidents, clients claimed they discovered a big hen bone inside their respective burgers.
Not your peculiar meals supply
A Mothership reader going by Dexter Kane misplaced his urge for food after biting on what seemed to be a hen bone in his 4Fingers burger.
Kane ordered a Monster Tower Combo from 4Fingers by way of an app on Could 21, 2022, at round 9:30pm, which features a ‘Jawbreaker’ burger with two hen patties.
The Monster Tower Combo meal on Grabfood. Screenshot by Irwan Shah.
Kane mentioned he unwrapped the burger and bit into it. One thing onerous caught his enamel and he realised one thing was off.
He disassembled the burger and located a big hen bone inside.
The hen bone that was discovered within the burger. Picture by Dexter Kane.
Aghast, he rapidly took a photograph of the bone and eliminated it from his burger.
Kane despatched suggestions to 4Fingers about his discover about an hour after he ordered the meal, and was finally provided a refund and S$50 in vouchers.
Disgusted
He shared with Mothership that he was “disgusted” and anticipated extra from a good firm like 4Fingers.
“Think about if a child ate and swallowed it,” mentioned Kane, saying that he was “fairly traumatised” by the incident.
Incident at Orchard Gateway
However Kane’s expertise wasn’t the one one. Only a few days later, one other Fb consumer named Paul Cmk was shocked to discover a hen bone inside his burger when he ate at 4Fingers’ Orchard Gateway outlet.
He expressed his dismay on Grievance Singapore, a Fb group on Could 25.
Paul CMK was disgruntled about his latest 4Fingers expertise. Screenshot from Grievance Singapore Fb Web page.
After shopping for a Jawbreaker Burger, he took a chunk and mentioned {that a} “gigantic piece” of hen bone caught his enamel.
Paul described the expertise as “actually jaw-breaking”.
The hen bone was present in Paul’s burger. Screenshot from Grievance Singapore Fb Web page.
Knowledgeable the counter employees
The counter employees was knowledgeable in regards to the incident and he or she was shocked as effectively, however Paul talked about that they didn’t supply an apology.
A substitute burger was given to Paul and he cautiously ate it.
“I resigned to my destiny and determined to slowly chunk into the burger, simply in case my enamel breaks this time,” he mentioned.
Reply from 4Fingers in regards to the incidents
4Fingers shared with Mothership that they’re investigating the state of affairs with their suppliers and have reached out to the purchasers individually.
A spokesperson for the corporate expressed their apologies and elaborated that they’re consistently re-examining their working procedures and bettering them to keep away from such incidents.
In addition they talked about that the Jawbreaker burgers are ready with contemporary hen chops and should not minced.
The hen thighs undergo a deboning course of the place their provider might have lapsed on this case. The spokesperson claimed that normally, the probabilities of such incidents are very low, at lower than one per cent.
“Primarily based on our data, that is an remoted case we now have skilled at our shops,” mentioned the spokesperson.
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Prime picture courtesy of Dexter Kane.
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