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DGCA imposes Rs 10L nice on Air India for denying boarding to passengers with out compensation
Highlights
- Air India could not have a coverage on this regard and doesn’t pay compensation, DGCA stated
- It’s a matter of great concern and unacceptable, the DGCA famous
- The airline has been suggested to right away put the techniques in place to resolve the difficulty
Air India has been fined Rs 10 lakh by aviation regulator Directorate Common of Civil Aviation (DGCA), for denying boarding to passengers holding legitimate tickets and thereafter not offering necessary compensation to them.
In an announcement, the Directorate Common of Civil Aviation (DGCA) stated a number of instances of regulation not being adopted by the airline have been noticed.
“After {that a} collection of checks have been carried out by DGCA and through our surveillance at Bengaluru, Hyderabad and Delhi, there have been particular cases, within the case of Air India – the place the regulation (relating to compensation to passengers) is just not being adopted and due to this fact, a present trigger discover was issued to the airline and in addition a private listening to was afforded,” the DGCA stated in an announcement.
Based on the regulator, Air India could not have a coverage on this regard and doesn’t pay compensation to the passengers.
“To say the least, it’s a matter of great concern and unacceptable. Within the particular instances detailed within the present trigger discover, after going by AI submissions, as a part of enforcement motion, the competent authority has levied a penalty of Rs. 10 lakh,” it famous.
“As well as, the airline has been suggested to right away put the techniques in place to resolve the difficulty – failing which additional motion shall be taken by DGCA,” it added.
(With inputs from PTI)
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