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Shake the notion that you just’re too small to go worldwide; your subsequent enterprise transfer would possibly very effectively be in Latin America or throughout the Pacific. The truth is, a rising variety of transportation firms are actually going the additional mile to deal with their labor wants — hundreds of miles.
Amid a constrained labor market, U.S. logistics suppliers are filling their again workplace and staffing wants by way of outsourcing, nearshore and offshore, with Lean Options Group.
Following a decade of success in Colombia, the Florida-based supplier of staffing, back-office logistics, gross sales and advertising options is replicating its enterprise mannequin to new workplaces in Guatemala Metropolis and its offshore location in Manila, Philippines.
“Whereas there stays a extreme employee scarcity in the USA, notably STEM expertise, we’re quickly increasing our workforce with extremely expert, English-proficient expertise in any respect ranges, together with enterprise analysts and IT builders,” mentioned Robert Cadena, Lean Options Group’s CEO and co-founder. “Our shoppers can’t afford to lose time — we spin up groups and start executing immediately.”
Nearshoring, a well-liked enterprise mannequin, entails transferring varied features of an organization’s providers to satellite tv for pc workplaces to a different geographic location that’s comparatively near the corporate’s space, oftentimes in the identical time zone. Offshoring is transferring work to geographies farther away in several time zones, which might allow an organization to realize 24-hour productiveness and assist.
Lean Options Group’s workers work immediately for his or her shoppers, thus shoppers are basically in a position to have satellite tv for pc workplaces that mirror their operations and tradition. If desired, a consumer can present particular uniforms and even furnish workplaces to their liking.
Lean Options Group chosen Guatemala for a myriad of causes, however primarily due to its similarity to the Colombian market, the place the corporate has grown tremendously of late. Cadena explains that Guatemala’s educated workforce, robust work ethic tradition and geographic benefits factored into growth plans.
Just like Colombia, Guatemala boasts a big, proficient workforce that’s largely bilingual and desperate to work with American firms. As well as, its central location simply inland of the Gulf of Mexico permits nearshoring workers to work alongside their American counterparts on an analogous schedule.
Conversely, the Philippines as an offshore location was chosen due to its versatile time zone. Cadena mentioned that as one of many world’s high outsourcing areas, the Philippines opens doorways for U.S. logistics suppliers to workers third-shift positions with out skipping a beat, permitting Lean Options Group to supply enterprise course of outsourcing and IT growth across the clock.
“Our strategic progress plan is immediately tied to offering our shoppers the providers they want after they want them, which incorporates 24-hour assist in customer support and important enterprise capabilities,” he mentioned.
Manila will grow to be Lean Options Group’s seventh satellite tv for pc workplace thus far. Working with over 500 U.S.-based firms and counting, Lean hopes that its current growth will push it over the ten,000-employee mark this yr; its headcount at present stands at 8,000.
Cadena mentioned his long-term objective is to amass 30,000 workers, hinting that Mexico could be the following doubtless candidate, with Peru and maybe even Europe in later plans.
Plans are simply plans with out architects, although. Lean Options Group is charting its future with extra steering from its new chief monetary officer, Joaquin Oliveras. Oliveras served beforehand as senior vp and CFO of PepsiCo Mexico Meals in addition to PepsiCo Latin American Drinks and PepsiCo Central and South American meals.
“Joaquin’s important background as a monetary chief and experience in international markets make him an distinctive asset to Lean Options Group,” Cadena mentioned. “Consultants who can leverage [Lean’s] efficient human useful resource outsourcing, gross sales strategy and operational plan assist our firm develop into new, dynamic markets. Joaquin is a useful addition to the group, and I’m happy to welcome him to our group.”
Lean Options Group’s 97% retention price of its workers displays that the corporate affords an excellent work setting for workers and shoppers obtain consistency from long-term assist groups. Cadena, who stays extremely targeted on defending and enhancing Lean Options Group’s tradition, is assured that this development will proceed.
The most important draw up to now has been its pace of service and no-strings-attached strategy. It takes simply three to 5 weeks to get a satellite tv for pc workplace up and working. What’s extra, outsourcing with Lean Options Group isn’t contractual however operates on month-to-month agreements. This enables firms to implement trials after which consider as a long-term resolution.
“We would like our U.S. prospects to concentrate on their companies and depart the again workplace, hiring, recruiting and coaching to us,” Cadena mentioned. “That’s tedious work that takes a number of time, effort and cash; simply depart it to us so you possibly can concentrate on rising your small business.”
Click on for extra FreightWaves content material by Jack Glenn.
Extra from Lean Options:
Lean Options provides enterprise course of outsourcing to nearshoring choices
Restructure for achievement: Gross sales and advertising seal the deal
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