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Learn how to focus on COVID-19 vaccination and construct communication abilities with sufferers was on the coronary heart of a collection of workshops in 4 areas of Kazakhstan. Over 200 well being staff attended the coaching, whereas greater than 4000 participated on-line, together with
paediatricians, obstetricians, gynaecologists, infectious illness specialists, epidemiologists, and medical professors. This coaching for constructing communication abilities was the primary of its variety in Kazakhstan.
“These trainings make it a lot simpler for well being staff to speak with sufferers in regards to the significance of COVID-19 vaccination, as a result of they supply them with a structured method to doctor-patient conversations, saving them time,” explains
Dr Ramazan Abylkassov, a paediatrician and advisor within the WHO Nation Workplace in Kazakhstan, who helped plan the trainings along with the nationwide accomplice group, Scientific and Sensible Centre for Sanitary and Epidemiological Examination
and Monitoring.
The collection of workshops was made attainable thanks to three beforehand held classes throughout which the WHO Nation Workplace in Kazakhstan ready 65 instructors to go on their newly gained information to colleagues and friends. These licensed trainers went
on to develop the coaching plan for the collection of workshops that has now been accomplished.
Well being staff as vaccine advocates
“What I preferred most about these trainings was the eager curiosity of well being staff within the counselling methodology, which included training the motivational interviewing abilities that we taught them, utilizing situations and position play,” says Dr
Artyom Gil, a WHO advisor who participated within the preliminary classes after which helped facilitate the collection of coaching workshops.
Through the classes, well being staff discover ways to construct belief in COVID-19 vaccination by training evidence-based communication strategies, together with the way to begin a dialogue, discover folks’s issues, share information and knowledgeable info,
and summarize a dialog. Previous to initiating this so-called dialog pathway, well being staff additionally use the WHO COVID-19 Vaccination Affected person Communication Algorithm, which helps them decide the place the affected person is on the vaccine acceptance
continuum.
Well being staff are typically essentially the most trusted advisors and influencers of vaccine choices, so it’s important to equip them with information and abilities to advertise acceptance of COVID-19 vaccination and successfully deal with questions and issues raised
by the general public. WHO’s complete coaching and useful resource bundle, which incorporates the Algorithm and evidence-based communication strategies, has already been used to assist this purpose in 13 international locations within the WHO European Area, together with
Kazakhstan.
Vaccine acceptance and demand past COVID-19
Dr Ramazan believes that the coaching content material has a lot broader potential as a result of well being staff can apply the abilities realized to different vaccines. Even when the vaccine in query modifications, the abilities used to encourage vaccine acceptance stay the identical.
“The longer-term purpose is to include this coaching materials into the educational curricula for medical faculties in Kazakhstan,” he notes.
Planning is underway to interact with tutorial establishments in constructing the communication capability of medical undergraduate college students to make sure they’re nicely ready to deal with issues about vaccines and vaccination upon coming into the well being care workforce.
Partnering with the European Union
These well being employee coaching actions are a part of a €10 million mission co-financed by the European Union and applied by WHO/Europe in 2022–2026. The mission goals to create a extra resilient well being system in 5 international locations in central
Asia: Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan and Uzbekistan.
Launched in October 2022, the mission is initially specializing in scaling-up COVID-19 vaccination, growing and implementing COVID-19 and routine immunization plans, coaching well being staff and professionals concerned in vaccination, and strengthening
immunization info techniques. The mission may also construct up vaccine-preventable illness surveillance and the usage of digital options to forestall and reply to future vaccine-preventable illness outbreaks.
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