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MUSCAT: The Chairman of the Board of Administrators of the Authority for Public Providers Regulation issued Choice No. 8/2023 to make sure the pursuits of subscribers of water provide, handled water, and wastewater assortment and transportation companies are met.
As per the choice, water companies can’t be reduce off on the final day earlier than the weekend and on official holidays; it’s also not permissible to chop off the service for subscribers from the residential class throughout the month of Ramadan.
The choice specified particulars of the service cut-off procedures, which embrace submitting a discover to chop off the service at the least 10 days earlier than the date of the plan, and the cut-off is predicated on 5 situations, together with the subscriber’s failure to pay monetary dues, late monetary dues, or use of service for a function apart from that indicated within the connection request.
Moreover, the choice stipulates that it’s not permitted to subject an bill with an estimated studying for greater than two consecutive months. Estimated invoices might be issued within the occasion of an impediment that forestalls the service supplier from taking the precise studying.
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