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SINGAPORE: A lady took to social media after receiving successive texts from OCBC Financial institution, as she has no accounts there.
Ms Jeya KR posted on the COMPLAINT SINGAPORE Fb web page on Friday (Aug 18) screenshots of two messages she had obtained the day earlier than.
The primary was from 2:45 within the afternoon and it learn: “Resulting from a system glitch, an quantity was erroneously credited into your account on 23 Jul 2023. We’ll reverse this credit score out of your account between 17 Aug 2023 to eight Sept 2023. Please guarantee that you’ve got adequate funds in your account. We apologize for the inconvenience prompted. Questions? Name OCBC Hotline.”
At 5 pm that day, she obtained one other textual content: “We despatched you an SMS earlier stating that cash was credited to your account due to a system glitch and the quantity can be deducted. Please ignore the SMS because it was despatched in error. No cash was incorrectly credited to your account and no deductions shall be made in relation to that SMC. We’re very sorry for the inconvenience prompted.”
Ms Jeya wrote, “Extra like a rip-off. I obtained this message from OCBC yesterday. The perfect half is I don’t have an account with them. Please beware buddies.”
The Unbiased Singapore has reached out to Ms Jeya and OCBC for additional updates and feedback.
Some netizens commenting on her put up stated they’d obtained the identical message, and a few had even referred to as the financial institution to make clear issues.
Some clarified, nonetheless, that OCBC had confirmed that the messages had been despatched in error.
This, nonetheless, doesn’t handle the difficulty of Ms Jeya getting a message regardless of not having an account. However this might have been simply one other mistake.
It doesn’t come as a shock that Ms Jeya is so cautious of scams, as scammers have been identified to ship pretend textual content alerts to the unsuspecting, and those that have been lower than vigilant have misplaced cash due to this sort of scheme. /TISG
MAS fines DBS, OCBC, Citibank & Swiss Life a complete of S$3.8 million over Wirecard breaches
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