Man confronts salon staff after his mum was charged $521 for hair dye services

SINGAPORE: A person issued a warning on the favored COMPLAINT SINGAPORE Fb web page after his mum had been charged what he felt was an exorbitant quantity at a hair salon. After she advised him about her invoice costs, he was so upset that he went to the salon to confront its employees.

Mr Justin Tan wrote, “BEWARE OF THIS HAIR SALON SHOP!!” on COMPLAINT SINGAPORE on Monday (Dec 4), when his mum had gone to Okay Salon on Bangkit Highway to get her hair performed. Final month, the Competitors and Shopper Fee of Singapore (CCCS) issued a warning in opposition to the identical salon for unfair practices.

Mr Tan wrote that his mom had been advised that the worth for hair dye companies was S$125 when she went to the salon. He added that the supervisor had carried out a “laborious promote” of the package deal value $250 to his mum, reassuring her that the remaining quantity might be used for different companies, together with a haircut, sooner or later.

Nonetheless, after the employees completed Mr Tan’s mom’s hair, she was advised she wanted to pay a further S$271. “The hair stylist then advised her that the charge is to bleach the hair for 3x. Which is $99 x 3… bleach 3x??” he defined.

After his mum paid, she known as her son. When he heard what occurred, he went to the salon and confronted the employees, who appeared to have backed down considerably and refunded her S$100 “after some argument.” However Mr Tan added that when his mum counted the cash handed to her in S$10 notes, she solely obtained S$90.

“$521 for Hair Dye Service????,” he wrote, including, “PLS SHARE TO CREATE AWARENESS AND DO NOT ENGAGE ANY SERVICES FROM THEM. JUST BY NAMING YOUR SALON IN KOREAN WORD DOES NOT GIVE YOU THE RIGHTS TO OVERCHARGE CUSTOMER. Futhermore it’s positioned in a Market space.”

Mr Tan advised The Unbiased Singapore that he wished to create public consciousness, on condition that many older folks stay within the space.

CCCS had warned the salon final month after it had demanded cost from a buyer for unsolicited hair service packages and unsolicited hairstyling and hair washing companies.

Some preliminary costs quoted to a buyer had been simply S$2 or S$3 for a haircut and S$99 for a haircut and wash. Nonetheless, a buyer who was advised concerning the S$99 worth for a haircut and wash was finally charged S$772. The salon additionally charged S$35 for unsolicited hair washing and scalp scanning companies after the shopper had been advised {that a} haircut would value S$2 or S$3.

“Customers are usually not obliged to pay for unsolicited companies. Customers must be cautious of any affords that appear too good to be true and may affirm the costs of companies earlier than they’re carried out to keep away from subsequent disputes. Customers who encounter unfair practices can method CASE (the Customers Affiliation of Singapore) for help,” the company mentioned.

Learn additionally: Salon costs buyer S$772 for S$99 hairdressing package deal; CCCS points warning /TISG