DWP Care, the customer support division of DWP Group, efficiently hosted the Buyer Assist Annual Awards 2025, honoring the excellent achievements, dedication, and repair excellence of its nationwide technicians and repair professionals.
The annual occasion introduced collectively practically 100 members from throughout Pakistan, serving as a platform to acknowledge high-performing people and branches whose dedication to high quality customer support continues to raise DWP Care’s requirements.
Senior management, together with Muhammad Farooq Naseem, Chairman & CEO of DWP Group, and Rizwan Butt, COO of the Client Electronics (CE) Division, graced the occasion and applauded the relentless efforts of the CS and area groups.
A major spotlight of the ceremony was the CEO’s particular recognition of the group for profitable the “GREE Wonderful After-Gross sales Service Supplier Award 2025” in China. This worldwide honor underscores DWP Care’s place as a trusted and globally acknowledged service supplier.
Talking on the event, Muhammad Farooq Naseem, Chairman & CEO of DWP Group, mentioned, “DWP Care has as soon as once more demonstrated that service excellence isn’t just a perform, it’s a tradition. Our technicians and repair professionals signify the frontline of buyer belief, and this worldwide award is a testomony to the requirements they uphold day-after-day. I’m immensely happy with the group for bringing world recognition to Pakistan and to DWP Group.”
Reflecting on the journey and outlining future aspirations, Rizwan Butt, COO CE Division, added, “The achievements we rejoice in the present day are the results of dedication, steady studying, and a shared dedication to placing prospects first. Shifting ahead, we’re targeted on strengthening our service community, embracing new applied sciences, and empowering our groups so we will ship a fair higher service expertise nationwide.”
All through the occasion, management highlighted key success pillars achieved by the CS division over the previous yr, together with strategic plans for 2025 aimed toward driving service innovation, enhancing buyer satisfaction, and nurturing expertise throughout the group.
The ceremony concluded with the distribution of certificates and shields to excellent performers, reinforcing DWP Care’s dedication to cultivating a motivated, service-driven workforce able to setting new benchmarks in after-sales excellence.
