Mumbai (Maharashtra) [India], December 27 (ANI): Chhatrapati Shivaji Maharaj Worldwide Airport (CSMIA) in Mumbai delivered a landmark year–achieving Stage 5 Buyer Expertise accreditation, document passenger and cargo milestones, main sustainability breakthroughs and world recognition for excellence.
India’s aviation sector is experiencing fast growth, pushed by rising air journey demand, sturdy financial restoration and growing world connectivity.
But, this development is accompanied by challenges–capacity constraints, monsoon-related operational dangers, digital transformation imperatives, sustainability pressures, and rising expectations for seamless journey.
In opposition to this backdrop, Chhatrapati Shivaji Maharaj Worldwide Airport (CSMIA) has positioned itself as India’s most passenger-centric, digitally enabled and sustainability-driven airport, strengthening resilience, enhancing capability, adopting next-generation applied sciences and setting world benchmarks in service excellence.
With investments in operational management techniques, monsoon readiness, digital funds, sustainability management and cargo modernisation, CSMIA reaffirmed its dedication to protected, environment friendly and future-ready aviation for Mumbai and India.
CSMIA turned the primary airport in India and third on the planet to realize Stage 5 ACI Buyer Expertise Accreditation. That is the best world distinction awarded by Airports Council Worldwide (ACI) for service excellence.
CSMIA dealt with 55.12 million passengers 2024-25 — highest ever. It dealt with 1.76 lakh passengers in a single day on November 29, 2025, surpassing the sooner document of 1.72 lakh.
It recorded 1,036 Air Visitors Actions (ATMs) recorded on November 21, 2025, breaking the 2023 document of 1,032 ATMs.
Robust Southeast Asia connectivity: About 2.51 million passengers travelled to Southeast Asia routes. Over 14,000 ATMs have been recorded for these locations, together with 1,295 ATMs in December alone.
The brand new airline addition included Royal Jordanian Airways launching nonstop flights to Mumbai.
Within the cargo area, CSMIA recorded 17 per cent development in worldwide cargo over 2022-23; the highest-ever each day cargo tonnage of 204 metric tonnes (MT).
Within the perishable items aspect, 3,624 MT of mangoes have been exported, a 9 per cent rise year-on-year, together with premium Alphonso, Kesar, Chausa, Badami and Neelam varieties. In accordance with CSMIA, London, Toronto and New York remained prime locations.
CSMIA commissioned a state-of-the-art, digital-first Airport Operations Management Centre (AOCC) enabling real-time situational consciousness and proactive problem mitigation.
It accomplished pre-monsoon and post-monsoon runway upkeep, strengthening resilience and security.
CSMIA additionally acquired India’s first Emirates Airbus A350 arrival.
On the digital initiatives entrance, it launched cashless digital funds on the Multi-Stage Automotive Parking (MLCP) by means of Unified Funds Interface (UPI), Digital wallets, Debit/bank cards, and FASTag-enabled automated deductions.
Amongst different feats, CSMIA was awarded ‘Finest Airport for Digitisation’ on the India Cargo Awards 2025; it achieved ISO 19650-2 certification for excellence in design and building; it powered by Constructing Data Modelling (BIM), reinforcing innovation and precision.
Over 60,000 man-hours of workforce coaching delivered in 2024-25, strengthening functionality and security tradition. Frontline groups enabled main milestones–from runway readiness to cargo growth–despite seasonal constraints. CSMIA partnered with the Adani Basis and the Brihanmumbai Municipal Company (BMC) to help tuberculosis (TB) sufferers with dietary help.
CSMIA’s sustainability management continued to set nationwide requirements
Going forward, CSMIA goals to strengthen capability by means of superior digital airside administration and passenger circulation optimisation; drive next-level sustainability, concentrating on additional reductions in power depth and expanded inexperienced operations; speed up multimodal connectivity for cargo and passenger seamlessness; develop digital touchpoints for a frictionless journey expertise; and foster deeper group partnerships and workforce skilling. (ANI)
