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Home South-eastern Asia Singapore

Woman claims minimart in Marsiling charges S$0.40 for items bought via PayNow

by Asia Today Team
March 18, 2026
in Singapore
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SINGAPORE: A girl took to social media to complain a few comfort retailer in Marsiling that she claimed charged an extra 40 cents for gadgets that had been paid by way of PayNow.

In a March 12 Fb submit, the lady, who goes by SiaoLyn Lyn on the platform, wrote that My Dwelling Mart at 132 Marsiling Rise “actually seems like a daylight theft store” as a result of “They cost $0.40 PayNow price for every merchandise.

“For instance, in case you purchase 4 gadgets, they cost $0.40 × 4 = $1.60 further, though it’s only one single fee,” she added, saying that this is not sensible to her.

She additionally tagged the Fb accounts of the Customers Affiliation of Singapore – CASE and the Singapore Police Pressure, in addition to two media shops.

Commenters on her submit expressed shock over the extra fees for PayNow from the minimart, with some urging her to file a report with the authorities.

Nonetheless, when a journalist from Shin Min Each day Information spoke to employees from the minimart, they had been informed that solely cigarettes paid for by way of PayNow can be subjected to the extra cost. The journalist added that this was borne out by indicators in each Mandarin and English posted within the retailer.

Moreover, the proprietor claimed that the shop must pay 1 per cent for e-payments and that cigarettes are cheaper in his retailer than in different retailers. With out the extra cost and with him needing to pay for e-payments, he might find yourself dropping cash on cigarette gross sales, he added.

Furthermore, he additionally stated that a few of his clients settle for the extra cost.

When The Impartial Singapore reached out to the submit writer for additional feedback or updates, she informed us that, primarily based on her expertise, cigarettes on the minimart are literally $0.30 dearer than within the nearest store, which doesn’t have an extra cost for e-payments. Furthermore, she defined that she wasn’t simply shopping for cigarettes, however a can of tuna, cai xin, and a bottle of 100plus as effectively, a complete of 4 gadgets.

The lady on the counter wished to cost the extra $0.40 for each, she added. She then returned the gadgets when she was informed concerning the extra cost.

The Affiliation of Banks in Singapore (ABS) operates the PayNow scheme and it says that retailers will not be allowed to impose surcharges or further charges on clients who pay by way of PayNow. Moreover, PayNow acceptance often has no service provider price.

Final September, Deputy Prime Minister Gan Kim Yong, who can also be the Minister for Commerce and Trade and chairman of the Financial Authority of Singapore, confirmed this in Parliament. /TISG

Learn additionally: 1 yr, 11 months jail for girl who edited PayNow screenshots to cheat eating places out of over S$9k value of meals





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