Hero performs full end-to-end report improvement, Utility configuration, and token administration, closing tickets at no marginal price on prime of the platform price whereas prospects maintain their present programs, controls, and entry mannequin.
SINGAPORE – Media OutReach Newswire – 18 June 2026 – Dayos Pte. Ltd., the Singapore-based AI firm, at present introduced the overall availability of Athena, the newest launch of Hero, its agentic platform for Oracle and Workday assist. Hero is a direct alternative for conventional Utility Managed Providers (AMS) contracts – not a software layered on prime – and is offered to enterprise prospects instantly by way of Dayos’ Starter and Professional plans.
The discharge addresses 4 structural issues with the AMS mannequin that enterprises operating Oracle and Workday have lived with for twenty years.
Time to deploy. Conventional AMS engagements take months to scope, onboard, and ramp to full protection. Athena Starter deploys in two weeks – from contract execution to manufacturing brokers operating contained in the buyer’s Oracle or Workday tenant.
High quality of labor. Hero’s brokers motive by means of tickets within the buyer’s precise tenant – exploring, planning, and validating earlier than posting. Report improvement tickets, traditionally the worst offenders on enterprise SLA experiences, full 70% sooner on Hero. Plain English in, validated SQL out, executed contained in the tenant.
Lengthy-term assist drag. Hero reduces Oracle ticket backlogs by 50% within the first 30 days for Starter prospects, with a sustained 60% discount within the energetic ticket queue by the tip of 12 months one for Professional prospects. SLAs throughout buyer engagements run 50% sooner. Each ticket Hero closes is a ticket the client’s AMS supplier doesn’t invoice for.
Proof. Dayos used Hero internally to retire its personal ServiceNow ITSM surroundings in 45 days, with 60% of Tier 1 tickets now resolved autonomously. The deployment is documented as a reference case in Part 2.1 of the IMDA Mannequin AI Governance Framework for Agentic AI, revealed by Singapore’s Infocomm Media Improvement Authority at ATxSG in Might 2026, alongside case research from AWS, DBS, Google, Workday, OCBC, Tencent, PwC, and GovTech.
“AMS suppliers invoice per ticket or per hour. Hero closes tickets at no marginal price on prime of the platform price. Each ticket Hero closes is one your AMS supplier doesn’t invoice for,” stated Brad McElhannon, Founder and CEO of Dayos.
AVAILABLE NOW AND AHEAD
Athena Starter is offered at USD 60,000 per 12 months, delivering 50% Oracle ticket backlog discount in 30 days, 70% sooner report improvement, and 50% sooner SLAs. Athena Professional is offered at USD 150,000 per 12 months, including customized agent improvement and a contractually dedicated 60% sustained discount within the energetic ticket queue by the tip of 12 months one. Plan particulars and end result breakdowns by tier are at dayos.com/plans (https://www.dayos.com/plans).
The Athena Hero launch ships with full assist for Oracle and Workday. SAP availability is focused for January 2027.
Hero is constructed on Google’s Agent Improvement Package (ADK) with Gemini because the lead reasoning mannequin, and operates below ISO 42001-aligned governance with SOC 2 Kind II controls. Athena enters basic availability, with energetic enterprise deployments throughout the Asia-Pacific area.
Hashtag: #AgenticAI #Oracle #Workday #SAP #EnterpriseAI #AMS
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About Dayos
Dayos is an AI-native platform firm headquartered in Singapore. Its platform, Hero, automates the Oracle and Workday application-managed companies work that enterprises have traditionally outsourced, together with configuration, report improvement, reconciliations, transaction entry, monitoring, and incident decision. Quite than changing a buyer’s programs, Hero works inside their present Oracle and Workday environments and respects their established controls and role-based entry mannequin.
Dayos is ISO 42001 and SOC 2 Kind 2 licensed and was revealed as a reference deployment within the IMDA Mannequin AI Governance Framework for Agentic AI. The corporate was based by Brad McElhannon, who spent greater than 20 years in enterprise Oracle implementation throughout 200+ shoppers and led Finance Engineering at Robinhood by means of its IPO. Study extra at www.dayos.com.
