~Welcomes prospects following a rigorously deliberate transition centered on continuity, acquainted relationships and personalised help~
4 August 2026, Colombo, Sri Lanka: DFCC Financial institution PLC introduced that it has accomplished its acquisition of Commonplace Chartered Financial institution Sri Lanka’s Wealth and Retail Banking enterprise. Roughly 50,000 prospects, along with colleagues from the enterprise, have now joined DFCC Financial institution.
The transaction contains buyer relationships throughout Precedence Banking, bank cards, retail lending, deposits, wealth administration and small and medium enterprise (SME) portfolios, along with chosen working property. It strengthens DFCC Financial institution’s retail, wealth administration and SME capabilities whereas increasing the dimensions and attain of those companies.
For purchasers, the transition has been deliberate round continuity. Months of detailed preparation and shut collaboration throughout each organisations have enabled prospects to retain lots of the banking preparations, relationships and providers they use each day. Their present Commonplace Chartered account numbers stay usable alongside their new DFCC Checking account numbers, whereas their present credit score and debit playing cards, card PINs, standing directions, direct debits and recurring cost preparations proceed as earlier than.
Saved payees and beneficiaries have additionally been migrated to the Financial institution’s digital banking platforms, DFCC ONE and DFCC iConnect, eradicating one of the frequent inconveniences related to altering banks. Prospects with present department and Relationship Supervisor preparations can proceed banking by way of the identical branches and with the Relationship Managers they already know and belief.
Prospects who’ve joined DFCC Financial institution now have entry to the Financial institution’s wider vary of non-public banking, wealth administration, SME, card and lending options. They’re supported by DFCC Financial institution’s islandwide community of over 130 branches, entry to greater than 5,000 ATMs by way of the LankaPay community, DFCC ONE, DFCC iConnect and devoted customer support channels. Eligible prospects may even have entry to DFCC Pinnacle, the Financial institution’s premium banking proposition.
The acquisition is a vital step in DFCC Financial institution’s long-term technique to increase its retail and wealth administration franchise, strengthen its SME enterprise and broaden its skill to serve prospects throughout Sri Lanka.
Commenting on the completion, Thimal Perera, Chief Govt Officer of DFCC Financial institution, stated, “From the very starting, our focus has been on making this transition as seamless and acquainted as doable for patrons. Behind that have has been an exceptionally advanced know-how programme, supported by months of detailed planning, shut collaboration and a rare effort by groups throughout each organisations.
“Success meant making certain that prospects skilled as little of that complexity as doable. Their present Commonplace Chartered account numbers stay usable alongside their new DFCC Checking account numbers. They’ll proceed utilizing the identical credit score and debit playing cards and the identical card PINs, whereas their standing directions, direct debits, recurring funds, instalment preparations and different on a regular basis banking preparations proceed as earlier than. Now we have additionally transferred their saved payees and beneficiaries to our digital banking platforms, eradicating one of the frequent inconveniences prospects face when altering banks. Prospects with present department and Relationship Supervisor preparations can proceed banking by way of the identical branches and with the Relationship Managers they already know and belief.
“I lengthen my honest appreciation to my colleagues at DFCC Financial institution and our colleagues at Commonplace Chartered Financial institution, the Central Financial institution of Sri Lanka, our know-how and implementation companions, and everybody whose experience and dedication made this doable. It’s an honour to welcome our new prospects and colleagues to DFCC Financial institution. We sit up for incomes their belief and supporting them by way of each stage of their monetary lives.”
Bingumal Thewarathanthri, Chief Govt Officer of Commonplace Chartered Sri Lanka, added, “This transition displays a strategic choice, in step with Commonplace Chartered Group’s international technique, to focus our assets in areas the place we now have the mandatory scale and most distinctive proposition. We’re grateful to our shoppers for the belief they’ve positioned in us through the years, and to our colleagues for his or her professionalism and dedication all through this transition. We lengthen our greatest needs to our shoppers and employees who’ve moved to DFCC Financial institution, and need them each success for the longer term.”
Prospects requiring help can contact DFCC Financial institution’s 24-hour Buyer Care Centre on +94 11 235 0000 or proceed utilizing the present Commonplace Chartered buyer hotline on +94 11 248 0480. Calls to this quantity are actually routed to DFCC Financial institution. Prospects may go to any DFCC Financial institution department or entry info and help by way of www.dfcc.lk/welcome.
