
East West Barbershop (Dong Tay Barbershop) has established a presence in a number of abroad markets, together with Thailand, China, Uzbekistan and Europe.
From a Vietnamese barbershop to a global community of greater than 130 places
Within the international males’s grooming trade, constructing a global model requires barbershop chains to resolve a elementary problem: How can they standardize companies, practice workers, keep a constant buyer expertise and scale their mannequin with out dropping their id?
That is the method behind most of the world’s main names within the hair and grooming trade, together with Nice Clips, Supercuts, Sport Clips Haircuts, TONI&GUY, QB Home and Jawed Habib Hair & Magnificence. These manufacturers have reworked a service trade historically depending on particular person craftsmanship into scalable enterprise methods.
East West Barbershop (Dong Tay Barbershop) is pursuing an identical path. Based in Vietnam in 2018, the corporate has grown right into a community of greater than 130 places, with over 1,000 barbers, whereas step by step increasing into worldwide markets. At this scale, East West operates in a distinct league from impartial barbershops.
The worth of a barbershop chain with a whole bunch of places lies in its capability to ship a constant expertise throughout the whole community. That is additionally why East West Barbershop (Dong Tay Barbershop) has been ranked among the many Prime 10 large-scale grooming manufacturers on the planet.
However because it prepares to enter the U.S. market, the important thing query is whether or not this mannequin might be efficiently transferred and operated in a very totally different market.
Past the haircut: When a barbershop turns into an expertise
East West Barbershop (Dong Tay Barbershop) seeks to distinguish itself by creating an “Experiential Barbershop” idea, combining grooming with rest and leisure.
From the second prospects stroll by way of the door, they’re greeted by an area stuffed with greenery, together with rest areas that includes pool tables, chess, a piano, a bar and bookshelves. The chain, which caters completely to males and boys, additionally options car-themed barber chairs and devoted play areas for its youthful prospects.

East West Barbershop (Dong Tay Barbershop) — The last word vacation spot for males to chill out and unwind
Its companies lengthen properly past a haircut, together with hair washing, ear cleansing, therapeutic massage, hair restoration remedies, perming, coloring, nail care, shoe cleansing and telephone sanitization.
East West Barbershop (Dong Tay Barbershop) goals to alter the way in which prospects understand a barbershop. Slightly than merely buying a grooming service, prospects can take time to chill out, take care of themselves or deliver their youngsters alongside to an area designed across the total expertise.
As shoppers more and more worth the general expertise alongside service high quality, this method displays the altering dynamics of the boys’s grooming market.
America: East West Barbershop’s subsequent main take a look at
America is not any random selection. It represents the following step in East West Barbershop (Dong Tay Barbershop)’s worldwide technique, constructing on a enterprise mannequin that has already been examined in Vietnam and a number of other abroad markets.
Mr. Nguyen Hoai Thanh, Chairman of Dong Tay Barbershop Vietnam Joint Inventory Firm, mentioned: “We selected the USA not as a result of it’s the best market to enter, however as a result of it is among the most demanding and aggressive barbershop markets on the planet. If a mannequin inbuilt Vietnam can succeed within the U.S., it might be the clearest testomony to East West Barbershop’s capability to take its model and enterprise mannequin to the worldwide stage.”
The U.S. is residence to many main barbershop and salon manufacturers and is among the world’s most mature markets for franchising within the service sector.
Nice Clips is a main instance. With hundreds of salons throughout the USA and Canada, the model demonstrates the size a haircut enterprise can obtain when its mannequin is standardized and efficiently replicated.
Supercuts, Sport Clips and plenty of different chains have likewise spent years constructing sturdy model recognition and in depth buyer networks.
Towards this backdrop, the Vietnamese model should reply a elementary query: Why would American shoppers select a model from Vietnam over names they already know and acknowledge?
East West Barbershop (Dong Tay Barbershop)’s reply is just not merely to compete on worth. Its aim is to “export” a enterprise mannequin that mixes buyer expertise, workforce coaching, working requirements and franchising.
This requires the corporate to show its operational expertise right into a transferable system whereas addressing the numerous variations between Vietnam and the USA.
East West Barbershop (Dong Tay Barbershop) identifies barber coaching, abilities standardization and the flexibility to adapt to a brand new atmosphere as key foundations of this course of. Worldwide growth additionally creates alternatives for Vietnamese barbers to achieve publicity to worldwide working environments.
East West Barbershop (Dong Tay Barbershop) has additionally linked its growth with social initiatives, together with free vocational coaching for younger folks, cell haircut packages providing free companies, and contributions to charitable actions. These efforts contribute to a particular model story: a service enterprise in search of to develop its model, its occupation and its group on the identical time.
After almost a decade of firm and growth, East West Barbershop (Dong Tay Barbershop) is step by step proving {that a} enterprise mannequin inbuilt Vietnam might be standardized, franchised, and compete on the identical enjoying area as the main gamers within the international hair trade.
If profitable within the U.S., East West Barbershop (Dong Tay Barbershop)’s story will transcend being a Prime 10 model or a community of greater than 130 places. It will likely be the story of how a Vietnamese service enterprise reworked capabilities constructed at residence right into a mannequin able to reaching the worldwide stage.
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East West Barbershop Vietnam Joint Inventory Firm
Nation: Vietnam
Variety of places: 130+ throughout Vietnam, Thailand, China, Uzbekistan and Hungary
Head Workplace: twenty third Flooring, Landmark 81, Ho Chi Minh Metropolis, Vietnam
E-mail:
[email protected]
Web site: dongtaybarbershop.com
Hotline: +84 1900 4737
Cellular: +84 901 602 902