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BMC Unveils Innovative Health Chatbot to Streamline Medical Services for Citizens, ETHealthworld

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BMC Unveils Innovative Health Chatbot to Streamline Medical Services for Citizens, ETHealthworld

by Asia Today Team
December 16, 2025
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Mumbai: The civic well being companies have acquired a digital edge, with BMC launching a ‘well being chatbot’ on Monday. With BMC’s chatbot quantity (9892993368), residents will be capable of register for visits to well being centres and search details about illnesses, well being sector campaigns, close by well being services, well being certificates, and licences, mentioned a senior civic official.

BMC has a pyramid of well being companies, starting with medical faculties, specialty hospitals, suburban hospitals, in addition to tons of of dispensaries and apla dawakhanas unfold all through the town. “On-line registration of visits to well being centres shall be out there by the chatbot. This may assist save time for residents and enhance the effectivity of the well being system,” mentioned the official.

The chatbot would additionally be capable of assist with data on start and dying certificates, marriage registration, incapacity certificates, well being licences, and the method of acquiring licences associated to maternity houses. The service was launched by Ashish Shelar, Minister for Data Know-how and Cultural Affairs and guardian minister of the Mumbai suburban district. Sooner or later, BMC will launch a devoted web site associated to well being companies and a dashboard of OPD and hospital mattress availability.

In the meantime, BMC’s KEM Hospital in Parel inaugurated a talent lab with mannequins that can present studying expertise for undergraduate and postgraduate college students in a protected atmosphere with out harming sufferers. The talent lab will cater to 250 undergraduate college students and round 150 postgraduate college students yearly, mentioned Dean Dr Sangeeta Ravat.

  • Printed On Dec 16, 2025 at 12:09 PM IST

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