SINGAPORE: A girl has claimed on social media {that a} Seize driver saved her ready for practically an hour earlier than cancelling the experience and falsely claiming to Seize that she was travelling with youngsters.
In a publish on the r/askSingapore discussion board, she mentioned she booked a Seize Premium from HarbourFront at 11:49 p.m., with an preliminary ETA of eight minutes. The motive force later messaged to say he was dropping off one other passenger and requested if she didn’t thoughts ready. She agreed.
However the driver by no means turned up. She claimed his location remained round Sentosa whereas the app continued exhibiting an eight-minute ETA. After repeated unanswered calls and messages, she contacted Seize, nervous one thing might need occurred to him.
“I referred to as Seize. Not as a result of I needed compensation. Not as a result of I used to be offended. I genuinely thought one thing might need occurred to the man.”
“After a number of calls with Seize and practically an hour of ready, I’m finally informed that the driving force says: his cellphone was lagging, his GPS location wasn’t updating, and he had already arrived at my pickup level.”
The lady mentioned she discovered the reason complicated, because the app was nonetheless exhibiting the driving force’s location in Sentosa.
She then contacted the driving force once more and requested him to supply proof that he had arrived on the pickup level. About 10 minutes later, he allegedly cancelled the reserving.
In response to the girl, the driving force’s purpose for cancelling the journey was that she was “travelling with children.”
“I all of the sudden grew to become a father or mother,” she wrote, shocked by the false declare. “I HAVE NO CHILDREN. I wasn’t travelling with youngsters. There have been no youngsters standing beside me. No infants. No toddlers. No youngsters. Not even a very youthful-looking grownup.”
Having saved screenshots of the messages, name logs, and the driving force’s location, she mentioned she has since filed a proper criticism with Seize and requested different Singaporeans whether or not the incident must also be reported to the authorities.
“Would you make a non-emergency police report in order that the authorities can decide whether or not intentionally making false representations to Seize to doubtlessly keep away from cancellation penalties or defend incentives crosses into one thing extra severe?
“As a result of being saved ready for an hour is one factor. Being lied to is one other. However discovering at 1 a.m. that I apparently have youngsters was not how I anticipated my evening to finish.”
“A driver did this to me too”
Within the feedback, many inspired her to report the incident, with one saying, “Report back to Seize 100%. Additionally, drivers play a heck of loads of punk these days. Screenshot all the pieces with timestamps. The second you e-book, get the driving force, the booked route, driver presses arrive, and so forth., and so forth. Take photographs of the pick-up location to show you’re there and all. On this case, may even have to start out taking 0.5x selfies to show no youngsters, no baggage, sia lol.”
One other shared an identical expertise, writing, “Sure, occurred to me earlier than. They needed to gather their cancellation charge. Unfortunate for the driving force that day, I wasn’t dashing, and simply needed to go someplace.”
“I took screenshots of my cellphone, took a video whereas flattening my notification to indicate the time. That was sufficient to ship to Seize, however I made a decision to be ‘petty’ and simply waited at a close-by cafe. Finally, the driving force cancelled the reserving. I do know others would say it was a waste of time however to me, I don’t care, it felt good”
A 3rd wrote, “A driver did this to me too however falsely claimed that I had 2 huge baggage with me. Lol I used to be alone, and he didn’t even arrive, so how did he see me with 2 huge baggage?”
In the meantime, one other commenter instructed contacting Seize’s helpdesk if a driver fails to reach after about 10 minutes.
“You already know if it’s 10 minutes you possibly can attain the helpdesk on Seize and so they can assist you to cancel so that you gained’t lose something. The final time I did it I even acquired a S$5 voucher for my troubles!”
In different information, a Singaporean recent graduate with first-class honours in an IT diploma shared on Reddit’s r/askSingapore discussion board that he nonetheless hasn’t been capable of safe full-time employment.
In response to the 26-year-old’s publish, he has utilized for greater than 100 jobs however has solely landed three to 4 interviews.
Learn extra: ‘Tiring and mentally draining’: Contemporary grad with top notch honours says he nonetheless can’t discover a job after making use of to over 100 roles
