MUSCAT : Oman’s Client Safety Authority (CPA) has returned greater than RO48,000 to shoppers via amicable settlements in North and South Al Batinah, because the authority continues to strengthen shopper rights and market oversight throughout the Sultanate.
In its newest weekly replace, the CPA stated settlements reached between shoppers and companies resulted within the restoration of greater than RO48,000, reflecting efforts to resolve complaints and disputes with out prolonged procedures.
Enforcement actions additionally resulted in additional than 3,000 non-compliant merchandise and different gadgets being seized throughout inspection campaigns in Nizwa, Al Dakhiliyah and North Al Sharqiyah.
The authority stated it had additionally recognised staff who demonstrated excellent efficiency in resolving shopper complaints and experiences.
As a part of its shopper security efforts, the CPA issued a warning towards the usage of Boon toddler feeding bottles.
In the meantime, the authority continued its consciousness actions, with its Barka workplace working alongside the Atmosphere Authority to coach the general public concerning the ban on plastic procuring baggage.
The CPA additionally concluded an “Consciousness and Dedication” marketing campaign held along side the back-to-school season.
Individually, the authority is advancing its digital transformation efforts, together with an introductory workshop in Ibri on the trial model of the “Mueen” platform, geared toward growing the work setting and enhancing providers.
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